Personal Data Protection Policy
The data controller Otago s. r. o., with registered office at Záhradnícka 9, 811 07 Bratislava, ID No.: 45257922, Tax ID No.: 2022913343, VAT No.: SK2022913343, registered in the Commercial Register of the Municipal Court Bratislava III, Section Sro, Insert No. 61163/B, (hereinafter referred to as “Otago” or “we”), undertakes to protect the personal data of its customers and suppliers in accordance with applicable data protection legislation (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC and Act No. 18/2018 Coll. on the protection of personal data).
Otago processes personal data in accordance with:
Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) (the “Regulation”); and
Act No. 18/2018 on the protection of personal data and amending certain acts (hereinafter referred to as the “Act”).
Pursuant to the Regulation and the Act, we have taken appropriate technical and organisational measures to ensure the protection of personal data and the rights of persons whose personal data we process. Otago is obliged to provide the data subject with detailed information about the processing of his or her personal data in order to comply with the obligation defined by the Regulation.
Otago will not collect excessive amounts of personal data or data that is not relevant to the purposes for which it is collected.
This version of the Personal Data Processing Terms and Conditions was issued on 15 March 2022. We reserve the right to update it without notice. We therefore recommend that you consult its version regularly at: www.otagosro.com/gdpr-osobne-udaje.
Groups of personal data
Otago as controller
Personal data in relation to which Otago is the controller, as we define the purpose and manner of processing.
These are the data we request from you, such as your first name, surname, contact details, etc. when you fill in the “Contact Form” on our website or the “Quote Request Form”. When you visit our website, we collect data about your activity on our site through cookies and analytics tools that record activity on our website. If you subscribe to our newsletter or access our online portal, we need your email address. If you subscribe to our services, we require billing information. Please see below for details of our data processing policy depending on your relationship with us, whether you are a customer, job applicant or supplier.
Otago as an intermediary
Personal data in relation to which Otago is an intermediary as we process this data on behalf of our customers.
It is data that may be part of the content to be processed through our services, for example, content that we have to process for you, i.e. translate, re-translate, dub, transcribe, graphically edit, etc. You are the data controller of this data, you designate us as the data processor.
Personal data according to your relationship with us
In our day-to-day work, we come into contact with people and their personal data, which varies according to our relationship to each other. Below we describe which of your personal data we process depending on whether you are a client, supplier or job applicant.
In each section you will read:
What data and information we process about you;
why and for what purpose we process it;
who we share personal data with;
where we store and keep your data;
what your rights are.
In relation to Otago, I act as:
An actual or potential customer,
a job applicant,
an actual or potential supplier of translation and similar services,
supplier of other services and products,
website visitor.
Contact details
If you would like to contact us or have any comments regarding the protection of your personal data, please send them by e-mail to gdpr@otagosro.com or by post to Otago s.r.o., GDPR, Záhradnícka 9, 811 07 Bratislava.
Protection of personal data of clients and those interested in our services
This privacy policy applies to you and your personal data because you are our client or potential client.
Otago acts towards you as:
1. the controller of your personal data as we define the purpose and manner of processing;
2. a processor of personal data, where we process personal data on your behalf, for example where personal data is contained in texts, audio or multimedia content intended for translation or other processing through the services we provide.
This statement explains how we will use the personal data we collect from you or from third parties during the contractual relationship between you and Otago s.r.o.
We may update these personal data processing terms and conditions from time to time without notice. This version was issued on 15 March 2022.
We list the information we collect from visits to our website in Use of third party cookies and information tools.
Otago as a data processor
This is personal data that we process on the basis of a contract or other legal transaction. In particular, we mean personal data that could be contained in textual, audio or multimedia content that we should translate, interpret or otherwise process for you.
The data will be accessed by authorised employees who work with the data and by our translators or interpreters. Since translation and other professional activities are carried out for us by translators and interpreters who are not directly our employees, our linguists will have access to this data for the necessary time and will become data processors within the meaning of the law.
When you order translation or interpreting services from us, we treat all data, including personal data that may be contained therein, as strictly confidential. Therefore, all our employees, translators and interpreters are bound by a duty of confidentiality.
Please note that translators are obliged to archive the source and translated texts processed by the translator or interpreter within the meaning of Act No. 382/2004 Coll. on Experts, Interpreters and Translators (the so-called official or court translator) for 10 years from the date of their production for the purpose of possible inspection by the Ministry of Justice of the Slovak Republic.
Otago as a personal data controller
Otago as a personal data controller processes the following categories of personal data:
Personal contact data: first name, surname, title, telephone number, e-mail address, contact details for reading services, bank account number, address of residence or registered office, gender, contact language, native language, postal address, job title, department name, organisation name, bank account number.
Products and services: products and services requested; history of quotations and orders issued; related source, target and reference materials to be processed, including content in source and target languages.
Purpose and objectives of processing
Client administration: in order to identify, select the appropriate service, correctly issue and address quotations, orders and invoices. The legal basis for the processing of this information is the contract concluded or intended to be concluded between Otago and you as the data subject.
Direct marketing: after delivery of a translation or other service, we will contact you by email or telephone to find out how satisfied you were with the service provided. We offer our active customers the opportunity to receive news and announcements by email once a month. You can easily unsubscribe from receiving this information by clicking on the link in the email message.
If you have used our services in the past or have given us consent as a potential client to receive marketing communications, we may send you relevant offers or news about our products and services via email. The legal basis for this is our legitimate interest or the consent you have given.
Tax and accounting: we are obliged to process certain personal data, for example on orders, delivery notes or invoices, based on obligations from other laws and regulations related to financial performance. Our legal basis for this is to comply with a legal obligation under tax and accounting regulations.
Protection of your and our rights: we may process personal data for the purpose of resolving disputes, complaints, claims or other legal proceedings. The legal basis for this processing purpose is our legitimate interest.
Consent to processing: we may contact you in accordance with the wording of the consent form if we have obtained specific consent from you in advance to process your personal data. You can withdraw your consent at any time free of charge. The legal basis for this is your consent and, in some justified cases, our legitimate interest.
Who has access to your data
In addition to our employees, we may disclose the information you have provided about you to selected companies acting on our behalf to provide support services to us. These are usually organisations that supply us with accounting, tax, advertising, marketing and data services or manage our information system. Again, these parties may only use your personal information for the purposes we have described above and only in accordance with our instructions.
Personal data is processed exclusively within the EU, it is not transferred to third countries.
Location of your personal data
Otago as controller:
All data remains in the EU area.
Otago as processor:
In the case of official translations, i.e. those made in accordance with Act No. 382/2004 Coll. on Experts, Interpreters and Translators from/into the Slovak language or from/into the Czech language, all source and target texts remain in the EU or EEC area.
For other translations, Otago cooperates with linguists who live in the countries where the language from/to which they are translating is spoken. For example, our translators who translate from German into Slovak live either in Slovakia or in Germany; Hungarian translators in Hungary and so on. If a document contains personal data, if it is translated from/into the languages used in the EU, it will remain in the EU and EEC area or in one of the so-called third countries approved by the EU.
An exception may be the supply of translations or other services where the content is translated from/into the language of a country that is not a member of the EU or EEC. An example would be the translation of content from English into Ukrainian, Turkish or Japanese, as such translation would be provided by translators living in Ukraine, Turkey or Japan.
Duration of retention of personal data
We generally retain personal data for the following periods:
where we process personal data to comply with a legal obligation – for the period required by the relevant law;
if we process personal data for the performance of a contract – for the period of performance of the contract (including pre-contractual negotiations) and for as long as it is possible to exercise, prove or defend rights and claims arising out of or in connection with the contract;
where we process personal data for legitimate interests pursued by us or a third party – for the duration of the legitimate interest concerned and for as long as it is possible to exercise, prove or defend rights and claims arising out of or in connection with the legitimate interest;
where we process personal data on the basis of consent, for the period for which consent has been given or until such time as consent is withdrawn.
What are your rights?
Although we do not need consent to process your personal data, we want you to be aware of it and understand how we process it.
Protection of personal data of job applicants
This privacy statement applies to you and your personal data because you are a job seeker at Otago.
Otago acts as a data controller to you as we define the purpose and manner in which we process your personal data.
This version of the Personal Data Processing Terms and Conditions was issued on 15 March 2022. We may update it from time to time without notice.
We list the information we collect from visits to our website in the Use of cookies and third party information tools section.
Categories of personal data
For example, when you apply for a job, temporary job or other form of employment relationship with us, we will also collect the following information from you:
Personal contact information: first name, last name, title, phone number, email address, contact information for the reading service.
Information from your CV: information about your previous jobs, education, skills, language skills and other information you provide in your CV.
Cover letter: any information you choose to include in your cover letter or equivalent, e.g. in our online questionnaire, during the selection process.
Additional information: length of experience since graduation, possible start date, expected gross starting salary, ideal salary for your job, the stage of the job search you are currently in, etc.
Video recording: at your choice or at our request, you may also provide us with the above information in the form of a video recording before or during the selection process.
References: if you provide us with the names and contact details of people with whom you have worked in the past, we may decide to obtain references from them under our agreement.
Purpose and objectives of the processing of personal data
We process personal data for the following purposes and objectives:
Recruitment: we process your data on the basis of our legitimate interest to determine whether you are a qualified candidate for the position you are applying for.
Who has access to your data
Otago, as data controller, may share your data with third parties in the following circumstances:
For the purposes of obtaining information from third parties as set out above (references) to whom we will provide your name and any other information necessary for them to provide us with relevant information about you;
We may share your personal information with other third parties who are acting on our behalf, such as suppliers of certain services to our company (contract recruitment agency, online testing service provider, etc.). In such cases, these third parties may only process your personal data for the purposes described above and only in accordance with our instructions.
The personal data will be accessed by our employees. In this case, access will only be granted if it is necessary for the purposes described above and only if the employee is bound by a duty of confidentiality.
Location of your personal data
Personal data is processed exclusively within the EU and is not transferred to third countries.
Duration of retention of personal data
We only retain your personal data for a limited period of time, with deletion occurring when it is no longer necessary for the purposes of the processing set out in this statement. This means that we keep your data for the duration of the selection procedure. We will delete them 6 months after we have selected a suitable candidate.
If we select you to fill the position, we will continue to keep your personal data in your personnel file in accordance with the relevant organisational guidelines.
We may process your personal data for a longer period of time if you have given us your consent to process your personal data.
What are your rights?
Although we do not need consent to process your personal data, we want you to be aware of it and understand how we process it.
Privacy policy for translation service providers
This privacy statement applies to you and your personal data because you are our potential or actual business partner providing translation, interpreting or related professional services.
Otago acts as a data controller to you as we define the purpose and manner of processing of your personal data.
This version of the Personal Data Processing Terms and Conditions was issued on 15 March 2022. However, we may update it from time to time without notice.
We list the information we collect from visits to our website in the Use of cookies and third party information tools section.
Why do we have access to your data and why do we process it?
In order to enter into and perform a contract with you or the company you represent, we need to process your personal data.
We only process your personal data if we have a legal basis to do so. This means that the processing must be necessary for the performance of the contract to which you or the company you represent are a party or to enable action to be taken on request prior to the conclusion of the contract. The processing is possible on the basis of our legitimate interest or on the basis of obligations arising from a special regulation.
Your data will be held securely in accordance with data protection legislation.
Categories of personal data
When you offer to work with us, we find your offer in a publicly accessible database of providers of translation or similar services, or someone recommends you, we also process this data:
Contact and personal data: first name, last name, title, telephone number, e-mail address, contact details for reading services, billing and postal address, contact languages, native language, gender, publicly available photograph, URLs of social network profiles.
Identification and payment data: identification data such as ID number, VAT number and VAT number, bank account number, PayPal address.
Educational and qualification information: the information provided in your CV, including your skills and language skills, evidence of educational qualifications and certificates.
Professional information: notes from the selection procedure, notes on the progress of the contract, evaluation of the deliverables, software and hardware equipment, names of user accounts in other software, systems and services.
Purpose and objectives of the processing of personal data
We process personal data for the following purposes and objectives:
Selection of contractors: we process your data on the basis of our legitimate interest to determine whether you personally or the company you represent are a sufficiently qualified candidate for the performance of the contract.
Contract fulfilment: in order to meet the requirements of our clients and international standards on the provision of translation services, e.g. ISO 17100: Quality of translation services, we need to make sure that you meet the required criteria. We process your data on the basis of our legitimate interest, which is to determine whether you are a qualified candidate for the position you are applying for or whether you meet our clients’ requirements for the provision of performance, e.g. qualifications and previous experience.
Who has access to your data
Your personal data will be accessed by our employees when necessary and for the purposes set out above. All employees accessing the data are bound by a duty of confidentiality.
Otago may disclose your personal data to its clients where it is strictly necessary for the performance of a contract, e.g. your contact details for the provision of interpreting services. We may also provide clients and prospective clients with a fully anonymised CV or a summary thereof for the purpose of demonstrating qualifications, the possibility of preferential selection of a particular supplier or to demonstrate qualifications in participating in a commercial competition.
Otago, as data controller, may share your personal data with its suppliers who:
Intermediate or provide part of our services, e.g. when several translators are working on a single contract where coordination and communication with each other is necessary;
provide support or maintenance services to our company, such as the operation of our information system, accounting and tax obligations, as well as to legal representatives, customer service, ICT technical support, technical support for CAT tool manufacturers.
Location of your personal data
Personal data is processed exclusively within the EU, it is not transferred to third countries.
Duration of retention of personal data
We generally retain personal data for the following periods:
if we process personal data to comply with a legal obligation – for the period required by the relevant law;
where we process personal data for the performance of a contract, for the period of performance of the contract (including pre-contractual negotiations) and for as long as it is possible to exercise, prove or defend rights and claims arising out of or in connection with the contract;
where we process personal data for legitimate interests pursued by us or a third party – for the duration of the legitimate interest concerned and for as long as it is possible to exercise, prove or defend rights and claims arising out of or in connection with the legitimate interest.
What are your rights?
Although we do not need consent to process your personal data, we want you to be aware of it and understand how we process it.
Privacy policy for other service providers
This privacy statement applies to you and your personal data because you are a potential or actual business partner of ours (excluding suppliers of translation or similar services).
Otago acts as a data controller to you as we define the purpose and manner of processing your personal data.
This version of the terms and conditions for the processing of personal data was issued on 25 May 2018. However, we may update it from time to time without notice.
We list the information we collect from visits to our website in the Use of cookies and third party information tools section.
Why do we have access to your data and why do we process it?
In order to enter into and perform a contract with you or the company you represent, it is necessary to process your personal data.
We only process your personal data if we have a legal basis to do so. This means that the processing must be necessary for the performance of the contract to which you or the company you represent are a party or to enable action to be taken on request prior to the conclusion of the contract. Processing is possible on the basis of a legitimate interest or on the basis of obligations arising from a specific regulation.
In accordance with our legitimate interest, we may also use your personal data to provide you with information about our services, analyses, events that might be in your best interest or to perform necessary or required tasks arising from the business relationship you represent.
Your data will be held securely in accordance with data protection legislation.
What data we process
We process and store information necessary to manage a contractual or business relationship. For example, in order to communicate with you and ensure secure and truthful identification, we need your name, job title and contact details such as address, telephone number and email address.
Who has access to your data
Your personal data will be accessed by our employees when necessary and for the purposes set out above. All employees accessing the data are bound by a duty of confidentiality.
Otago, as the controller, may share your data with its other suppliers who provide support or service services to our company, such as the operation of our information system, accounting and tax obligations, as well as legal counsel, service desk, ICT technical support, technical support of CAT tool manufacturers.
Otago may disclose your personal data to our clients if it is necessary for the performance of a contract or if you represent a supplier that is part of the services provided to our clients.
Location of your personal data
Personal data is processed exclusively within the EU, it is not transferred to third countries.
How long we keep personal data
We retain your data for as long as necessary to fulfil the purpose of the processing and the purpose for which it was collected, if we have a legitimate interest in retaining it, e.g. until the end of the contractual relationship or the expiry of a limitation period within which we should be able to defend ourselves against legal claims.
What are your rights?
Although we do not need consent to process your personal data, we want you to be aware of it and understand how we process it. You have the following rights under the Data Protection Regulation:
Right of access
You can request information about how we process your personal data, including information:
– Why we process your personal data;
– what categories of personal data we process;
– with whom we share your personal data;
– how long we keep your personal data or what the criteria are for determining that period;
– what rights you have;
– where we obtain your personal data from (if we did not obtain it from you);
– whether the processing involves automated decision-making (known as profiling);
– whether your personal data has been transferred to a country outside the EEA; and how we will ensure that your personal data is protected.
Right to object to processing
If you believe that we do not have the right to process your personal data, you can object to our processing.
In such cases, we can only continue processing if we can demonstrate compelling legitimate grounds that outweigh your interests, rights and freedoms.
However, we may process your personal data where necessary for the establishment, exercise or defence of our legal claims.
Right to rectification or alteration
It is important that we have the correct information about you. We therefore ask you to notify us if any of your personal data is incorrect, e.g. you have changed your name or moved house.
Right to data portability
You can ask us to provide you with your personal data that you have provided to us for processing on the basis of consent or for the performance of a contract in a structured, commonly used and machine-readable format. You also have the right to request the transfer of this information to another controller.
Right to restriction of processing
From the moment you request the rectification of your personal data or object to its processing until we are able to investigate the problem or confirm the accuracy of your personal data (or amend it as you instruct), you have the right to restrict the processing of your data. This means that we can only process your personal data (except for the retention of personal data) in accordance with your consent, where it is necessary in connection with legal claims, to protect someone else’s rights or where there is a significant public interest in the processing.
You can also ask us to restrict the processing of your personal data if the processing is unlawful but you do not want us to delete your personal data.
Right to withdraw consent
Where we ask for your consent to process your personal data, you have the right to withdraw this consent to the continued use of your personal data at any time.
You can exercise your rights with us free of charge. However, repeated requests may incur a fee.
We will also inform the other parties to whom we may have disclosed your personal data of your request(s).
Right to be forgotten or right to erasure
If we process your personal data in an unlawful manner, for example if we process your personal data for longer than necessary or without justification, you can ask us to erase that data.
Who you can contact
If you have any questions about the processing of your personal data, please contact us by email at gdpr@otagosro.com or by post at Otago s.r.o., GDPR, Záhradnícka 9, 811 07 Bratislava.
We will endeavour to comply with your request within a reasonable time, but no later than 30 days from receipt of your request.
Should you be dissatisfied with our response or should you have any doubts about our compliance with our obligations related to the processing of your personal data, you may contact the supervisory authority, which is the Office for Personal Data Protection of the Slovak Republic, Hraničná 12, 820 07 Bratislava.
Privacy policy during visits to our website
This privacy statement applies to you as a visitor to our website www.otagosro.com and to your personal data. Otago acts as a data controller with respect to you, as we define the purpose and manner of processing your personal data.
Categories of personal data
When you sign up for our newsletter, we will ask for your email address. When you fill in a contact form or a form to send a quotation, we will ask for your first name, surname, email address, telephone number and other data (company name, job title, etc.). When logging into the customer portal, we will request an email address from you in order to register for a client account. When ordering our services, we will request billing information from you so that we can invoice you.
When you visit our website, we collect data about your activity on our site through cookies and analytics tools. The information we collect in this way may include your IP address, device type and browser settings. However, you can also view our website anonymously.
Purpose and objectives of the processing of personal data
We process personal data for the following purposes and objectives:
Issuing quotations, business negotiations and providing the services ordered,
invoicing and processing payment for services,
analysing and optimising the services we provide to you,
analysing visits to our website,
protecting the legitimate interests or interests of our customers,
direct marketing.
Legal basis for the processing of personal data
Otago proceeds in accordance with Act No. 18/2018 Coll. On the protection of personal data and on amendments to certain regulations (hereinafter referred to as the “Data Protection Act”) and Regulation (EU) 2016/679 of the European Parliament and of the Council (hereinafter referred to as the “GDPR”).
The legal basis for the processing of personal data is:
Our legitimate interest;
the performance of a contract and pre-contractual negotiations to which the data subject is a party, such as the issue of a quotation and the issue of an invoice or delivery note;
the fulfilment of legal obligations, e.g. storing data about you and your order in our accounting system or disclosing data to governmental and other authorities, in the control of our activities, or in the settlement of disputes or in the enforcement of decisions;
the data subject’s consent to the processing of personal data.
Consent of the data subject
The data subject gives consent separately for each purpose of the processing of personal data and at the same time gives consent to the processing of personal data freely, without coercion or compulsion, as well as without conditioning it on the threat of refusal of the contractual relationship, the services provided or the obligations arising for the controller. The data subject may withdraw the consent at any time. The company considers the personal data provided to be confidential and attaches importance to respecting the privacy of the data subject.
Who has access to your data
Otago, as the data controller, may share your data with third parties, such as suppliers of advertising, marketing and online services.
Our current partners include:
With the exception of the above, your personal data will not be shared with any third party without your consent, except in the following cases:
Where Otago is required to disclose personal information by law or public order; or
where the sharing of personal data is expressly permitted by applicable law.
We are committed to keeping your personal data secure. We have therefore put in place appropriate physical, technical and organisational measures and plans to protect and secure your data. These are designed to eliminate unauthorised or unlawful processing of your personal data or accidental, unauthorised or unlawful access, use, transmission, processing, copying, alteration, loss or corruption of your data.
Despite all efforts to comply with the rules set out in the relevant legislation, it is not possible to ensure the security of your personal data if it is transferred or shared in an insecure manner. We will protect your data in the following ways:
Using encryption (if necessary),
using passwords (if necessary); and
by restricting access to your data (i.e., only employees and contractors for whom access is necessary are permitted to access your personal data).
Otago only discloses any potentially personal or other sensitive information to those employees and contractors who need to know that information for the purposes of processing it on Otago’s behalf, to transact business with a client, or to provide services to Otago, and also only to those employees and contractors who are committed to confidentiality.
Location of your personal data
Personal data is processed exclusively within the EU, it is not transferred to third countries.
Use of cookies and third-party information tools
Cookies
Our website automatically tracks certain information in the course of your use of our site, such as your IP address and browser settings. This information is used to administer the website’s system and to provide statistics about its use. We use cookies to remember your preferences on future visits, provided that the cookies have not been removed in the meantime. Visitors to our website who do not want cookies to be stored should set their browser to refuse the storage of cookies before visiting our website. However, visitors should note that certain features of our website may not function properly without the aid of cookies. By enabling cookies in your browser, you have consented to the collection of cookies.
Types of cookies used:
Basic cookies that are essential to provide access to our website;
Functional cookies, which are critical to the proper functioning of our website (if these cookies are disabled, our website may not function properly);
performance cookies, which do not identify you individually (until you enter identifying information in one of our forms) but help us to tailor content in line with your activity on our website;
targeting cookies, which help to make ads more relevant to visitors to our website.
Cookies and remarketing
We may use your information for remarketing. Remarketing is a way for us to connect with visitors to our website based on previous interactions with our website. Otago may use the services of remarketing service providers for remarketing. As a result, vendors, including Google, may serve ads for our company on other websites. Suppliers, including Google, use cookies to serve ads based on previous visits to our website. Any information collected is used for remarketing purposes only and will not be used for any other purposes.
If you do not wish to see customized ads on Google’s advertising network (Google Display Network) or would like to learn more about how Google uses the data it collects, please visit https://www.google.com/privacy_ads.html.
Google Analytics
We use Google Analytics on our website, which is a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies, which are text files placed on your computer, to enable the web server to analyse how users use the website. The information generated by the cookie about your use of the website is usually transmitted to and stored on a Google server in the USA. However, if IP anonymisation is activated on the website, your IP address will be anonymised by Google and will remain stored in the EU and EFTA area.
Google uses the information collected on behalf of the website operator to evaluate the use of our website, to compile reports on activity on our website and to provide other services relating to the use of our website. The IP address sent by your browser in the context of Google Analytics will not be associated with other data held by Google. You can refuse the use of cookies by selecting the appropriate settings on your browser, but please note that in this case you will not be able to use the full functionality of our website. You can also prevent Google from collecting the data generated by the cookie related to your use of our website (including your IP address) and from processing this data by downloading and installing the browser extension available at this link: https://tools.google.com/dlpage/gaoptout?hl=en.
For further information on terms of use and privacy policy, please visit https://www.google.com/analytics/terms/.
Please note that the “anonymizeIp” option for anonymizing your IP address has been introduced in Google Analytics on our website to guarantee anonymous registration of IP addresses (so-called IP masking).
Advertising and other systems
Otago uses advertising systems (e.g. Google AdWords, GA Audiences, DoubleClick) that collect third-party cookies from our website. Cookies collected by these advertising systems will be used by third parties for advertising purposes.
We use Google AdWords remarketing services to advertise specific content on our website, solely for the purpose of advertising via the internet, in particular on the Google ad network. Google AdWords Remarketing allows us to tailor our advertising content to better suit your needs and only display ads that are relevant to you. Our company’s remarketing campaigns will only be shown to you if you have given us permission to do so on our website.
Otago also uses other cookie tracking tools for the following purposes: the Google GTM tag manager (to manage HTML/JS tags), Mailchimp (for email campaigns), Pipedrive (for online chat to communicate with visitors to our website). You can refuse the use of cookies by selecting the appropriate settings in your browser.
Plugins for social networks
Otago uses plugins for social networks (e.g. Facebook, LinkedIn, Instagram, Twitter). The plugins are set to disabled by default and therefore do not send data to any other websites.
When you visit our website, your browser establishes a direct connection to the servers on which these social network plugins, such as Facebook/Twitter/LinkedIn/Google, are run. The integration of the plugins causes Facebook/Twitter/LinkedIn/Google to receive the information you have collected on our website.
If you do not want social networks to collect information about you through our website, you must opt out or disable social network plugins before visiting our website.
For more information on how these social networks process your data, please refer to the privacy policies of the specific social networks:
We use the following plugins:
Facebook (Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304 USA) https://www.facebook.com/about/privacy/your-info
LinkedIn (LinkedIn Corporation, 1000 Wesz Maude Avenue, Sunnyvale, CA 94085, USA) https://www.linkedin.com/legal/privacy-policy?trk=uno-reg-guest-home-privacy-policy
Direct Marketing
Our company may send you relevant offers and messages about our products and services and proposals for cooperation via email, but only if you have previously agreed to receive marketing communications or have used our services in the past and have become a customer. In each email we will provide you with the opportunity to opt-out of further marketing communications. You can unsubscribe by clicking on the “Unsubscribe” link located at the bottom of our marketing emails. We use the emailing tool Mailchimp to send email campaigns.
Terms of consent to receive personalised messages:
You have the right to withdraw your consent at any time,
you will receive an email from us no more than twice a month,
We will store your personal data in our database for a maximum of 5 years,
We will not use your personal data for any other purposes and will not disclose it to third parties.
Duration of retention of personal data
The length of retention of personal data is determined according to the specific purpose of the processing of personal data and according to the requirements of specific regulations. The individual retention periods are prescribed by the internal regulation “Company’s Registration Plan” drawn up in accordance with the Law on Archives and Registers. The Company shall securely dispose of all personal data whose processing purpose and retention period have expired.
What are your rights?
Although we do not need consent to process your personal data, we want you to be aware of it and understand how we process it.
Under the Data Protection Act, you have the right to:
Request access to personal data relating to the data subject from the data controller,
request rectification, erasure or restriction of the processing of personal data,
object to the processing of personal data,
request the portability of personal data,
lodge a complaint or bring an action before a supervisory authority,
withdraw consent to the processing of personal data at any time,
have access to their own personal data,
request a list of their own personal data subject to processing,
request the destruction of their personal data subject to processing where there has been a breach of the law,
request the restriction of the processing of personal data,
prevent the processing of your own personal data that you believe is or will be processed for marketing purposes without your consent,
have the right to bring an action under section 100 if the data subject suspects that his or her personal data is being unlawfully processed.
If you wish to exercise any of the rights set out in this Privacy Policy or if you have any questions or comments about the use and processing of your personal data, you can contact us at gdpr@otagosro.sk.
You have the right to receive detailed information about your personal data processed by us. You also have the right to request the rectification or erasure of inaccurate personal data or the restriction of the processing of data relating to you. You can request an update or erasure of your personal data by emailing gdpr@otagosro.com. If your request is manifestly unfounded, excessive or repetitive, we may:
charge a reasonable fee, taking into account the administrative costs of carrying out the requested actions; or
refuse to carry out your request.
If you feel that your data has been unlawfully processed, please contact us at gdpr@otagosro.com and we will undertake to resolve the issue promptly. You also have the right to lodge a complaint with the Office for Personal Data Protection of the Slovak Republic.
