Industry specializations
We primarily translate and interpret content for the healthcare, information technology, legal, and technical sectors. We operate in full compliance with ISO 9001 and ISO 17100 quality standards.
Our values
Integrity, reliability, and sustainability—we believe that a fair approach toward all stakeholders contributes to a better future for our clients and partners.
Innovation
Automated translation, machine learning, and artificial intelligence have been shaping the way we work for several years now. We look forward to the next big breakthrough that will impact the world.
Team at Otago
Michal Kmeť
CEO & Founder
I was first introduced to the world of translation and interpreting as a teenager. Long before the internet era, I would ride my bike across Bratislava, hand-delivering documents for my father’s translation agency.
Starting out with simple project management, I eventually developed a comprehensive system for selecting and evaluating translators and secured our ISO quality certifications. My many years of hands-on industry experience ultimately culminated in the founding of Otago.
I served three terms as President of the Association of Translation Companies of Slovakia and represented Slovakia in the European Union of Associations of Translation Companies (EUATC). Today, on a broader European level, I co-organize the annual Meet Central Europe conference.
Stanislava Dengová
senior project manager
During my translation and interpreting studies, I took a course that simulated a real-world translation project. My role was to manage communication among the team members and ensure the translation was delivered on time. From that moment on, my path was clear—I knew I wanted to join a translation agency right after graduation.
Even years later, I still absolutely love managing projects (especially complex multilingual ones) and, above all, communicating with both our clients and translators.
As a certified memoQ trainer, I oversee our CAT tools and focus on optimizing our internal processes.
Klaudia Froněková
project manager
It was my love for books and language that first drew me to the world of translation and interpreting. However, early on in my university studies, I realized that working directly as a translator wasn’t quite the right fit for me. Everything clicked when I attended a guest lecture on project management within a translation agency—and just like that, my future career path was set in stone. I absolutely love my role as a project manager, as it allows me to put all the theoretical knowledge and practical skills I gained during my studies to great use.
I handle both certified and standard translation projects, as well as interpreting assignments. During my university years, I also spent four months on a work-and-study program in the United States. Thanks to that experience, I’m thrilled to be able to actively use my English in daily communication with our international clients and partners.
Lívia Moravčíková
quality manager
I have been a part of the translation industry since my university days back in 2006. For several years, I focused primarily on certified translations for individuals, before gradually taking on more complex and challenging projects for both Slovak and international B2B clients.
How we work
Translations you can trust
The process of translating your texts is managed by project managers with thousands of successfully delivered projects. You get a team on your side that will reliably coordinate all the steps needed to translate your content efficiently.
Vetted specialized linguists
Thanks to our extensive network of translators, we have experts who are ready to bring their industry knowledge to your translation projects.
Online portal
Our platform provides an instant overview of your projects and an easy and secure way to submit new requests.
Human approach
For your most important projects, you can rely on professional human translators who are specialists in their respective fields.
Modern technologies
When translation speed is crucial and a basic understanding of the content is sufficient, AI-powered machine translation can quickly translate large volumes at an acceptable quality. For basic quality requirements, you can combine machine translation with revision by a professional linguist.
Virtually Any File Format
Quality policy principles
- For us, quality means meeting the agreed requirements of our customers.
- The customer has the right to receive the product in the required quality and within the agreed deadline.
- We provide translation services in accordance with the ISO 17100 standard.
- One of the main priorities in our company is continuous improvement.
- The company’s values are trust, sustainability, integrity and teamwork.
- We achieve the quality of our services by monitoring, evaluating and improving the performance parameters of our processes.
Management commitment
The company’s management is committed to adhering to the above principles, to meeting legal requirements and to continuously improving the quality management system.
Otago’s Quality Policy is binding on all employees and contractors.
ISO 9001
Otago has a quality management system according to the international standard ISO 9001, which is audited annually by TÜV SÜD SLOVAKIA s.r.o.
ISO 17100
Otago is certified according to the international translation standard ISO 17100, which is independently audited annually.
Memberships in organisations
Association of Translation Companies of Slovakia
ATCSK is a professional organisation that brings together providers of translation, interpreting, localisation and other language services. It seeks to promote education in the field of translation and interpreting services through mutual cooperation with Slovak universities. ATCSK is a member of EUATC.
European Union of Association of Translation Companies
EUATC represents the national associations of translation companies and its main task is to promote the highest standards of service and ethics in business relations. It is also dedicated to improving the professional education of translators and linguists.
Meet Central Europe Conference
Meet Central Europe is a conference founded by associations of translation companies from Austria, the Czech Republic, Hungary and Slovakia. Every year, the event brings valuable content, business contacts for professionals in the translation industry.
Otago is a co-founder of the event on behalf of the Slovak Association.
